Case Studies

Production AI, deployed

Voice agents on live phone lines, copilots inside call workflows, and the infrastructure that ships software to 50+ customers

AI Voice Agents

AI Voice Agents for Home-Service Call Handling

Production voice agents that answer inbound home-service calls, qualify the job, and book appointments directly into CRM and dispatch systems.

606 calls handled · 83 booked end-to-end · $50K+ completed revenue traced

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AI Voice Agents for Home-Service Call Handling — case study preview

Conversational AI / RAG

RAG Copilot for CSR & Sales Teams

Retrieval-grounded assistant that service reps query during live calls — turning undocumented pricing, membership, and booking rules into consistent intake decisions.

72% → 92% inbound close rate · Retrieval-enforced guardrails · Production feedback loop

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RAG Copilot for CSR & Sales Teams — case study preview

Multi-Tenant Infrastructure

Multi-Tenant Deployment Infrastructure for 50+ Customer Apps

Configuration-driven platform and CI/CD infrastructure that deploys 50+ branded customer applications from a single codebase — 1,000+ production releases

50+ apps · 1,000+ releases · 35% faster release velocity

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Multi-Tenant Deployment Infrastructure for 50+ Customer Apps — case study preview

Operational Booking Systems

High-Scale Travel Booking Platform

Enterprise integration engineering inside Emirates Skywards' travel platform — identity, third-party rail APIs, distributed booking orchestration, and hybrid payments

Okta SSO · multi-provider rail APIs · hybrid payments

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High-Scale Travel Booking Platform — case study preview

AI / Field Operations

Computer Vision Data Platform for Retail Inventory Systems

Field-deployed capture and labeling workflows for retail robotics — built with and for non-technical field teams across hundreds of store locations

Field-deployed tooling · hundreds of store locations · iOS + Android

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Computer Vision Data Platform for Retail Inventory Systems — case study preview

Side projects: LiftRoute — Workout Planner